Meal Account Information
Adding funds to your student's lunch account is simple!
My School Bucks Information (Online Prepayments):
- Online meal pre-payments can take up to 24 hours to process.
- The My School Bucks service charges a convenience fee of $2.75 for online credit card deposits up to $240.00 (as of 7/16/2021).
- The overall convenience fee for the max credit card deposit is 1%. LTISD Food and Nutrition Services does not receive any revenue from this fee. Heartland School Solutions funds their service via this transaction fee.
- Due to the volume of transactions, any discrepancies in charges or deposits must be reported within five operating business days.
- Please allow up to 10 operating business days for resolution of a discrepancy.
- In all instances, students will not be allowed to purchase snacks or a la carte items without a positive balance in their lunch account!
- For lunch account refunds and adjustments, please fill out a Refund/Transfer Request Form located in the Forms section of our website.
- You may sign up for My School Bucks to utilize transaction history and other features for free. There is only a charge when using the online credit card deposit service.
- For more information, call 512-533-7990 or email foodservice@ltisdschools.org.
Click the graphic below to go to myschoolbucks.com
Cash and Check Information: To avoid a service fee, prepayments are accepted in cash or check at your campus Cafe. For proper account credit, cash or check prepayments must be in a labeled envelope with student ID# and full name. Checks should be made payable to "LTISD". If you deposit money at your school Cafe, the money is immediately available for students at the campus only. It is available district-wide the following business day.
Lunch Account Refunds and Adjustments
After graduation or if a student leaves the district, you have the following options for any remaining lunch account balance: request a refund, transfer the balance to another student's account, or donate lunch funds. Any remaining balance on the lunch account will remain indefinitely unless action is taken.
To request a lunch account refund or adjustment, please fill out a Refund/Transfer Request Form located in the Forms section of our website. Refunds will be issued by LTISD check only. Please allow 2-4 weeks after submission for the refund to be processed and the check to arrive.
Refunds and Adjustments are primarily processed between June-July. Requests can be made throughout the year, but processing times may be longer outside this period.